Services
Care at their door, the way they need it.
Regular visits when life is steady. A hand to hold when it isn't. Here's exactly what each service includes.
01 · Parent care subscription
A doctor who comes home. A report after every visit.
Choose a plan where the same doctor does every visit, or Basic, where the same qualified nurse visits every week and the doctor comes once a month. Either way, your parents know who's coming, and that person notices what's changed.
From $69 / month
What happens on every visit
- Blood pressure and pulse
- Blood sugar
- Oxygen level, temperature and weight
- Medicines checked against prescriptions
- Fall risk and home safety
- Mood, sleep, appetite and memory
- ECG every month, or sooner if the doctor asks
- Refills and upcoming appointments noted
What you receive
- Same evening
- A visit report on WhatsApp with readings, notes and a photo or voice note.
- Within 24 hours
- The doctor's advice on what was found. Anything worrying, we call you.
- Every month
- A one-page summary with trends you can share with any doctor.
- Anytime
- One person on WhatsApp who knows your parents and their history: your coordinator, or the doctor on a Home Doctor plan.
02 · Hospital support
When they're admitted, you're not alone with it.
Planned surgery or a sudden admission, we handle the hospital so you can focus on your parent.
From $249 / admission
- 1
The right hospital
We help choose the hospital and specialist that fit the problem and your insurance.
- 2
Admission
We go with them, handle paperwork and share their history with the doctors.
- 3
Daily updates
Our doctor speaks with the treating team and updates you by video every day.
- 4
Bills and insurance
We check the bill and help with cashless approval or claim papers.
- 5
Safely home
Discharge, medicines and follow-up visits arranged before they leave.
- Members
- $249 per admission, up to 5 days
- Non-members
- $399 per admission, up to 5 days
- Longer stays
- $49 per extra day
03 · Companion care
Someone to go with them, and bring them home safely.
A trained healthcare companion for the days your parents need to be somewhere and you can't take them.
Quoted per outing
Hospital check-ups
We take them to the appointment, carry their records and send you a summary of what the doctor said.
Family functions
Weddings, poojas and gatherings, with someone beside them who knows their health and medicines.
Airport and station
A safe drop-off at the airport or railway station, with a message to you once they are on their way.
05 · Visit-home health checks
Coming home? Check everyone's health before you fly back.
For you, your spouse and your parents. Booked around your dates, done mostly at home, explained by a doctor.
Essential
$179 / person
- Full blood panel, collected at home
- ECG and chest X-ray
- Doctor review and English report
Complete
$349 / person
- Everything in Essential
- Echo or treadmill test, abdominal ultrasound
- Eye and dental check
- 01
Share your dates. Tell us who's being checked and when you land.
- 02
Samples at home. Early-morning collection, no fasting trips across town.
- 03
Scans in one visit. One hospital trip, with us, for the scans.
- 04
Results before you fly. A doctor sits down with you to explain everything.
15% off when two or more family members book together.
Emergencies
We are not an emergency service. Here's what we do instead.
- 1
Call 108 first
Your parents, a neighbour or you dial 108 for an ambulance.
- 2
Then call our helpline
Day or night, someone answers.
- 3
We alert the hospital
We share their history and medicines and go there.
- 4
We call you
You hear what's happening from someone who's there.
- 5
We stay involved
Our doctor follows up until your parent is settled.
No surprises
What's not included
Medicines
Paid at pharmacy prices. We can arrange delivery.
Lab tests and scans
Billed at our partners' rates, with no markup.
Hospital bills
Paid to the hospital directly or through insurance.
Physiotherapy and attendants
Arranged through partners and quoted separately.
Not sure what your parents need?
Start with a free home assessment. We'll tell you honestly what would help, even if it's nothing yet.